Huble features list

Huble is a Impact Hub-branded version of our space management application available for all members of Impact Hub members under partnership-level discount. This page is a list of available features.

Version: 13.8.2025

  Support services

Huble product comes with a support services with more than 8 years experience of designing features together with key users directly from the Impact Hubs. We are looking forward to help you to adapt well tested best practices and optimize your daily operations.

Support is made via an inhouse request-management tool https://support.bitcarvers.com to maintain transparency and clarity.

You receive weekly updates as Huble is constantly improved based on the needs of the biggest Impact Hub spaces like Impact Hub Prague, Impact Hub Zurich, Impact Hub Florianopolis, Impact Hub Dresden or as well as non-network users like Gruenhof Freiburg.

Interactive online documentation directly accessible in the app
Online support for all your team users
Extended support and online/personal meetings for key users
Reliable cloud hosting with unlimited data storage

  Core features

Huble is a complex software which can be used in any stage of you coworking space business: providing CRM platform for managing your online community, leads and partnerships before you actually open your physical space... to accompanying you during an expansion to multiple locations or connecting with other Hubs in the region.

Huble is a all-in-one solution to: billing software, forms, spreadsheets, sales CRM, mass-emailing, calendar reservation and online community management tools.

Support of any set of languages for all customer interfaces and communication
Process based user enables customize the access for each team member without having unused functions there
Centralised registry of all customers data
Unified registry of all used services by your customers (both short-term and long-term)
Powerful customers/partners/leads CRM
Complete management of all revenues and billing fulfilling your local legal requirements
Real-time reports, including automated exports
Support for multiple legal entities
Support for multiple locations
Online space for a community

  Installation assistance

Huble is ready to import data from your spreadsheets or other systems you are using. Human-based cleaning is part of the data migration. You will not lose what you already have however leaving unorganized and rigid processes behind.

Consultancy on how to set the accounting rules according to your local legal requirements
Initial import of service list and price list
Branding of document templates (PDFs, emails) according to your graphic identity rules
Import of data from spreadsheets or another software (for free)
Initial team trainings (online or personal)

  Usable by all members of the team

Huble can (and should) be used by everybody who deals with sales/operations in your space. From reception desk attendee with very limited user rights, probably access to calendar and few customer profile fields to webmaster who can set API for posting statistics from your community: everybody will benefit from accessing only one platform and sharing the same data.

Detailed user roles system to control responsibilities
Grouping users to team to assign group responsibilities/notifications
Assignment of customers to primary contacts ("Who is responsible for this record?")
Personalised email signatures incl. photo
Two-factor secured (via international SMS code) password reset

  Already in official Impact Hub branding

Huble comes with all emails and document templates with design of the Impact Hub brand. You do not need to reinvent wheel as Huble has a mode of all email templates and texts based on other Impact Hubs.

How your application will look and speak towards your customers can be however fully customized if needed.

WYSIWYG editor of all email templates
Setting of sending email addresses for each template/location
Buttons with auto-login feature (to point to community app pages or forms)
Personalisation of the emails (salutation, variables)
Custom attachments for each template
Using Huble on your own domains or subdomains (with SSL)
Custom translations of any texts on the customer interfaces
Setup of opening hours

  Contacts and companies registry

Huble provides an unified registry of companies/contacts (CRM) you are dealing with, no matter which level of cooperation it is (leads, program participation, rentals customers, members, mentors).

Data about contacts and companies are linked to all the other records in Huble: spreadsheets rows, invoices, reservations, contracts without need of rewrite the data again.

Registry of customers (companies and contacts)
report editor to list with custom conditions
Mass email send to any list of contacts/customers
Grouping of companies and contacts to have different price/services rules
Segmentation of companies and contacts with custom tags
Support of multiple departments under one company (to have different billing presets per department)

  Management and sales of variety of services

Products lists supporting any kind of product
Tariffs (coworking membership, workspace or office rentals)
Custom cancellation policies for each service
Long term service (billed periodicly)
Single billed services (billed once)
Customization of supported additional services (incl. conditions under which the services can be ordered)
Mandatory services added automatically based on rules (weekend extra fees, cleaning fee etc.)
Rules for setting mandatory/unallowed combinations (eg. virtual membership and some long-term services)
Managing customers with 24/7 access (allowing extended range of calendars etc.)
Corporate memberships with seat reservation and quotas support
Sending link to a form in mass email (with prefilled contact data)

  Prices and discounts

There are a variety of pricing-model tools available so Huble can automatically calculate the price of most of your services.

Custom pricelist for each service, location and customer group
Scheduling price change for future
Discounts based on tariff
Discounts based on contact group
Different prices based on contract lengths (for long-term services)
Support of pro-rated price for long-term services
Extra fee based on time, day (eg. weekend fee, extra host fee)

  Confirmation process for product orders

Generating offer PDFs for services and online authorisation
Confirmation emails with ICAL-compatible calendar invitations
Possibility of manual confirmation of orders ordered online

  Room reservations, calendars

Huble contains online reservation tools for rooms, workplace or additional services. You can integrate it to your website or use it as a mobile application.

Daily, weekly and monthly calendars of all spaces/locations
Booking tool for both members and customers
Additional services list integrated in the booking tool
Sending offer PDF and online authorisation
Collection of deposit payment (custom %)
Login for customers to manage their bookings
Different room setups including extra fees for setups
Repeated and multi-day reservations
Automatic sending of feedback forms
Space utilization report
Notifications about waiting confirmations, offers and other tasks
Image gallery for spaces
WIFI vouchers for visitors (when using UniFi hotspot)
Extra fees for late, ASAP booking, cleaning etc.
Seat (place) reservation calendar

  Free units

Create global rules for free units (benefits) related to long-term services or grant any amount of services the individual customer/contact can use without charge.

Free units or credits based on tariff or group
Individually assigned free units/credits
Free credits based on credit note
Exclude individual order from credit/free hours

  Equipments, hand-over protocols and deposits

Handling expensive or sensitive equipment with handling protocols is easy with Huble.

You will always have an up-to-date overview of who is using/borrowed each resource.

Records about usage of equipment and resources, linking services to equipment
Collecting and returning deposit workflow
Reports of which resource is used by which customer (eg. offices, mail boxes, workplaces)
Hand-over protocols sent and signed online

  Long-term services and membership plans billing

Generating PDF contracts incl. online signature
Automated sending updates of contracts
Managing offline and online welcome sessions
Management of custom list of consents (contract checkboxes)
Billing of day passes
Managing shared office plans and fixed workplaces
Support of custom lists of additional services for each tariff
Personalised welcome email
Custom terms of use or data privacy documents and consents texts
Contracts renewal with notifications

  Online spaces for communities and members

Huble contains an online mobile-optimised public interface called Community tool which can be used as a universal online space for your customers, members and even program participants.

Publish your WIKI, contents, posts on a place daily visited by your customers who want to view invoice, reserve a space or print a document.

Public intake form to sell plans online
Securing special plans/groups with secret codes
Possible manual verification of new members
Form to fill in personal profile and project details
Customizable questions and fields of the company/contact profiles
Community online space for members
Changing of membership and cancellation
Sending mass emails and announcements
List of community events and subscription form
Event ticket selling microsite
Member presentation management (wall cards)
Online members wall
Notifications for members to update old or incomplete profiles
Custom pages and menu entries
Regular feedback forms
Job offers feed (moderated)
Browse community to search profiles of other members
List of profiles of custom community groups members (mentors etc.)
Grouping contacts to groups of interests (eg. mentors)
Form to join group of interest (w. customizable fields)
Messaging between members (without exposing private contacts)
Sending invitation to connect two or more members together
Report of birthdays and membership anniversaries
Recording community engagement on contact profile

  Promo campaigns

Promote your services with discount codes or vouchers and report success of your campaigns.

Promo codes on intake form
Temporary price changes (promotions)
Promo codes on booking form

  Website integrations

Huble can be integrated/linked to yor website or social sites.

Button links for booking tool (with pre-selection of spaces)
Button links for intake form (with pre-selection of services)
Support of UTM parameters to track customer sources
Link for login to community space (members)

  Reporting

Huble has a custom report engine where you canabuild reports of any data stored inside on your own, with your own filters, columns. There are also many particular reports for special agendas.

Custom reports of contact/order data with custom filters, ordering and grouping
Support for both date-of-billing and date-of-service revenue reporting
Monthly revenue report
Monthly income (cash-flow) report
Payments list
Community engagement report
Report of new and leaving members, updates and upgrades
New customers and deals by source/promo
Customers by revenue
List of issued accounting documents
List of provided services

  Billing, invoices and accounting

Huble is configured to take care about all your outgoing invoices, based on the space operations data. Huble will also check on the payment statuses.

Huble offer complete accounting back-end agenda including credit document, devolutions and automated payment pairing. It is not there to replace your own accounting system, however it will help you to export only stable and clean data to your accounting system.

Quick receipt (items paid on the desk)
Ad-hoc invoice for selected orders
Bulk billing (generate invoices for all uninvoiced orders)
Support for different VAT rates
Support for reverse charge VAT rates ( for region of EU)
Displaying secondary currency on the invoice
Export of accounting data (invoices and invoice items) for your accounting system
Correction receipts and credit receipts
Deposit invoices and % pre-payment order billing flow
Ability to keep some deposit categories outside standard revenues reporting
Custom accounting codes for each service
Automated grouping of orders into one invoice
Hiding suborders into one invoice items
Pre-paying more periods of long-term service together
Correction of invoices with receipts and credit notes
Locking of accounting documents (invoices, receipts) to prevent changes
Services can be marked to be billed in external software (invoice is not sent from Huble)
Support for tax deductions/retentions (decreasing payable value of invoice)
Multiple accounting documents number series
Support for Factura de Locacao ( for region of Brazil)

  Receiving payments

Huble can receive payments for all your invoices with your preferred methods of payments (incl. bank transfer, QR payment...). It is possible to integrate your local payment gates or use international payment gate Stripe.

Manual recording of payments (cash, card machine etc.)
Cancelling payments and using - credits for future invoices
Customizable payment methods list
Automated sending of payment receipts (after receiving of payment)
Automated pairing of payments with invoices
Payment with Boleto (auto-paired) ( for region of Brazil)
QR code payment ( for region of Czechia)
Swiss QR code payment ( for region of Switzerland)

  Debtors and unpaid invoice reminders

Huble has integrated tools to deal with unpaid invoices (SMS, email, mail notifications), also with extension to export such data for external agency.

Unpaid invoices notifications (email, SMS, PDF)
Custom formal documents with debt summary (PDF)
Blocking of debtors to rent rooms or special conditions
Debt write-off accounting documents

  Tasks and notes system

You can use Huble as task/notes storage application releated to your customers.

Setting custom task for user/team depending on action (order created, change of status etc.)
Notes for all main records (companies, contacts, invoices, orders, spreadsheet rows)
Ability to convert note to a task releated to user/team
List of tasks assigned to current user
Adding attachments to contacts and other objects
Recording meeting, call or another activity on contact profile

  Online forms

Various agendas needs to be covered with forms: feedbacks, leads collection, event registations... Huble has a integrated tool so you can ask your new/existing customers about anything you need and collect the information in an unified way (spreadsheet, see below).

Online form editor
Support for event ticket selling/registration forms
Integration of payment (incl. generation of legal receipt), eg. for payment of day ticket, event tickets
Multi-page forms support
Saving of submits into spreadsheets
Sending of emails/PDF follow-ups
Selector of products/schedules linked to services list
Follow/up emails and notifications for filler/team responsible
Using form to update/refresh information/preferences of your customers
Support for multiple languages of one form

  Spreadsheets

You do not need to use any other online/offline spreadsheets tool as Huble has one integated directly with the contact/company CRM. The spreadsheet can be designed according to your needs with many tools like task/checklist columns, notes and attachments, . Records cana arrive manually, based on an automated entry condition or by filling a form.

Typical usage of this tool is: managing leads, free day visits, program participants, feedbacks, community management tasks.

It is easy co convert spreadsheet contacts to have access to a special part of your community space or send them products offer.

Each spreadsheet cana be enriched with CRM pipeline automatization like sending automated messages/tasks based on status changes and funnel reporting.

Public forms (lead collection) with data connection to spreadsheets
Editor of record stages (eg. for sales pipeline) for each spreadsheet
Funnel report (incl. historization) of spreadsheet with configured stages
Custom offer documents with online signature
Connection of multiple spreadsheets data together
Automated notifications based on change of records status
Change of records status based on time/fields
Email/SMS/PDF templates (supporting custom fields perrsonalisation in the text)
QR code scanneable by the space team to verify record status (eg. ticket validity)
Connecting multiple forms to one spreadsheet
Adding notes, tasks and attachments to the records

  Data export

All tabular data can be exported outside Huble. Some of the reports also provide easy-to-use API export.

Choose from different file format of tabular data export
Exposing selected reports as secured CSV/JSON data sources (to be used in other apps)

  Data quality and cleanup tools

Reporting of invalid email addresses (email bounces)
Duplicities detection and solving tool
Monthly check of the data and processes in your Huble

  Integrations and apps

There are many extensions and special tools integated with Huble based on requests from the space operators teams all around the world.

Regular import of printer usage (prints) and billing of the services
Presence control based on WIFI data (UniFi, Meraki)
Guests registration form before connecting to WIFI
Integration of local payment gate for immediate payments (card) and direct debit
Synchronisation of data to Impact Hub Global community app
Synchronisation of list of members to MailChimp (including segmentation)
App to order+deliver meals and tablet interface for the kitchen/bar service
Synchronisation of members and customers data to HubSpot
API to access community data and perform actions of contacts (booking, change membership)
Export of meeting rooms events to Google Calendars
Automated/manual import of access card/keys data (to calculate presence of customers)
Tablet app for displaying info about a room/space
Guest and event participant check-in tablet app
Synchronisation with SalesForce (completely custom)
Handing incoming mail/packages on reception desk + notification to the residents
Generation and emission of NFSe ( for region of Brazil)
Generating valid e-invoices via software Alegra ( for region of Colombia)
Generating valid e-invoices via software Moloni ( for region of Portugal)

  Personal data processing standards compliance

Huble is complaint with highest standard of data privacy. You own your data which are stored in a dedicated database. Huble can be also installed to your own severs if the legislation rules require so.

Orders and contacts data anonymization
Contacts data removal (permanent)
Auto-anonymization of contacts and presence logs
Download of all stored data related to any contact